I just wanted to pass on my sincere compliments on behalf of myself and my mother last week when she had to attend A and E by ambulance after suffering a health scare. The ambulance personnel at the house were exemplary, ambulance triage area was efficient and very person centred. All the Team were fantastic and mum was admitted for the night to ensure all the necessary tests could be done.
She was an outlier in the yellow zone and the care she received when there was fantastic. A great example of a service under pressure staying very person centred. Mum was discharged the following day and had nothing but compliments about her experience as a lady in her nineties. Thank you everyone.
"Person centred care"
About: Craigavon Area Hospital / Emergency Department Craigavon Area Hospital Emergency Department BT63 5QQ Northern Ireland Ambulance Service / Emergency ambulance response Northern Ireland Ambulance Service Emergency ambulance response Belfast BT8 8SG Northern Ireland Ambulance Service / Emergency Control Northern Ireland Ambulance Service Emergency Control Belfast BT8 8SG
Posted by Owerj44 (as ),
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