"Terrible experience "

Wanted over a week to even get a phonecall with a doctor. Phone appointment never got confirmed via text/email, I was waiting by the phone all morning, heard the phone ring as I left the room for two minutes to only miss the call. They only let the phone ring for a maximum of 5 rings before giving up. Doctor left a message saying phone back within the next 5 minutes to speak to me. I phoned back instantly to speak to the receptionist who said that the doctor was no longer available and I'd have to rebook, the next available appointment being in over two weeks time!! I am so disappointed as I have been waiting so long to speak to them. Infuriating is an understatement, so disappointed with this, no wonder the NHS is in ruin. Will not be recommending this gp to anyone.