"Professional and friendly atmosphere"

About: Forth Valley Royal Hospital / Fracture Liaison Clinic Forth Valley Royal Hospital Fracture Liaison Clinic FK5 4WR

Posted by atlasrc64 (as the patient), 2 years ago

I was referred to Fracture Clinic at FVRH, Larbert, for an ankle support.
The 2 nurses, Magi and Louise, were great. Reassuring, pleasant and professional, taking time to explain the process. Nothing was an effort for them.
The atmosphere in the department was professional and friendly and the staff seemed to work well with each other.

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Katherine Fotheringham

Clinical Nurse Manager, Theatres & Ambulatory Care,

NHS Forth Valley

Submitted on 26/06/2023 at 11:10

Published on Care Opinion at 11:10

Dear atlasrc64,
Thank you for taking the time to leave your positive feedback. We do try to make the department a pleasant place to visit despite it's busy nature. We also try to deliver care in a patient centred way so it is pleasing to hear that your visit was a positive experience. It will be my pleasure to pass on your comments to the staff involved.
Kind regards
Kevin McCloskey
Senior Charge Nurse
Trauma and Orthopaedics

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