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We would be lost without Daisy Hill

Posted By Tersg66

"We would be lost without Daisy Hill"

About: Daisy Hill Hospital / Daisy Paediatric Ward Daisy Hill Hospital / Emergency Department

(as a staff member posting for a patient/service user),

We took our daughter to ED at 4pm 9n Saturday after we rang the out of hours and they told us to come straight up to ED. The staff in ED acted very quick and promptly with my baby daughter. Even the out of hours service were so quick, I got a call back in 20 minutes.

We were then admitted up to the daisy ward, which has been absolutely fantastic. The nurses are totally amazing! The doctors are great. The nurses are fantastic at breaking down the information the doctors give us.

The ward is brilliant, it's like a 5* hotel with the facilities it has. And the private rooms are amazing. It's been a great experience so far. We would be lost without Daisy Hill. I don't know how I would of felt about having to drive a journey to Craigavon ED with a very sick baby if I didn't have Daisy Hill!

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Responses

Response from Jodie Kenny, Lead Nurse for Acute Paediatric Services Craigavon Area Hospital, Children and Young People's Directorate, Southern Health and Social Care Trust nearly 2 years ago
Jodie Kenny
Lead Nurse for Acute Paediatric Services Craigavon Area Hospital, Children and Young People's Directorate,
Southern Health and Social Care Trust

Blossom CYP Centre, Blossom Short Stay Paediatric Assessment Unit, South Tyrone Children & Young People’s Outpatients, Neonatal Unit Craigavon Area Hospital

Submitted on 21/06/2023 at 12:33
Published on Care Opinion at 12:33

picture of Jodie Kenny

Hello Tersg66

I am delighted to read such positive feedback from your experience during what is a worrying time for you when your baby isn't well. It is so nice to hear that you felt so supported and well informed by the staff and I will be sure to share your kind words with them. It is also wonderful to hear that you had such a positive experience both with the Out of Hours Service and ED and they will be delighted by your lovely comments.

Thank you for your kind comments regarding the ward environment - we really do pride ourselves in providing the highest possible standard of care in a child and family friendly environment and I will also pass your kind words onto Domestic Services.

I hope your daughter is recovering well and I wish you all the best.

Kind regards,

Jodie

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