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"Feeling listened to and safe"

About: Ealing IAPT

(as the patient),

I have nothing but gratitude and love for the therapists at Ealing IAPT. Having experienced therapy privately and NHS, I found that the IAPT therapists were amazingly skilled, kind, personable, and had a genuine interest to help me get better not only in the moment, but also for my future!

I felt listened to, and psychological safe to discuss anything and everything with them. They focused on helping me understand the core issues + offer good & practical tools that worked for me. I now feel a different person, and feel very optimistic about my future. My heartfelt thanks to Jovana and Vaishali. They will forever hold a special place in my heart.

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Responses

Response from Paul Gibbs, Patient Experience Lead, West London NHS Trust 9 months ago
Paul Gibbs
Patient Experience Lead,
West London NHS Trust
Submitted on 01/08/2023 at 18:32
Published on Care Opinion at 18:32


Thank you Marios

We are so pleased to hear your kind comments about our therapists.

Your feedback is greatly appreciated and has been relayed to the teams concerned.

Once again, thank you for taking the time to post your review.

Best wishes

Paul Gibbs

Patient Experience Lead

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