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"Excellent care"

About: Glenfield Hospital

I attended the Glenfield Hospital to have incisional hernia repairs and from when I arrived in hpb triage until when I was discharged the following day the care was exceptional from absolutely everyone.

This includes all staff who prepared me for surgery, the deputy sister, the nurse, the surgeon and doctor who both took time to visit me after my surgery as well, the theatre assistants who took me to theatre, the anaesthetist, the nurse who chatted with me while I was in recovery and made me feel calm and relaxed, he was what I would refer to as an angel on my journey, the two nurses who collected me from recovery and showed such kindness and care (also 2 angels) and all the nurses, health care assistants and cleaners on ward 36 where I stayed overnight.

I was so grateful to be given a bed on this ward as there wasn’t one available where I was intended to go and without this bed my operation would have been cancelled.

The ward was so clean and run so efficiently and was the quietest ward at night I have ever stayed

on. This shows the dedication and care of the staff that worked that night to ensure we as patients could sleep.

Thank you to everyone I came in contact with, I only wish I could name you all, my appreciation of every one of you is immense.

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Responses

Response from Glenfield Hospital nearly 2 years ago
Glenfield Hospital
Submitted on 28/06/2023 at 16:39
Published on nhs.uk at 19:03


Hello Lissa,

Thank you for leaving your review about your experience. We're pleased that you received excellent care. We'll pass on your kind words to the team.

Do you know about our Caring at Its Best awards? You can nominate staff or teams for an award that you feel went above and beyond during your time with us.

There's more information online at: https://www.leicestershospitals.nhs.uk/aboutus/our-purpose-strategy-and-values/caring-at-its-best-awards/

We wish you all the best.

Kind regards,

The Communications Team

Leicester's Hospitals

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