Care Opinion

Text size

Theme

Language

Videos in BSL or ISL
Help with language translation
Help with reading or listening

You do a great job of looking after us all.

Posted By September

"You do a great job of looking after us all."

About: Crosshouse Hospital / Accident & Emergency

(as a service user),

Have had an accident prone couple of months. 🙈Fell off my bike at the end of April and attended with wrist injury. Treated within an hour and staff were very helpful. Then fell while out running this morning!! Ooops!  Had to get treatment for wound on the palm of my hand. The staff were just brilliant. They took great care of me and I even got fed and watered because it was lunch time. Thank you very much everyone. You do a great job of looking after us all. Really appreciate it. 😁

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Pamela Gibson, Patient Experience Facilitator, Nursing, NHS Ayrshire and Arran 2 years ago
Pamela Gibson
Patient Experience Facilitator, Nursing,
NHS Ayrshire and Arran

Monitor stories and provide administration for NHS Ayrshire & Arran

Submitted on 26/06/2023 at 15:56
Published on Care Opinion at 15:56

picture of Pamela Gibson

Dear September

I would like to thank you for taking the time and trouble to share this feedback following your recent admissions to the Emergency Department within University Hospital Crosshouse.

I am delighted to hear that you received such prompt, professional and compassionate care, on both occasions, from our staff whilst you were under our care and it will be my pleasure to share your lovely comments with them.

Please accept my good wishes for your ongoing recovery and thank you once again for taking the time to acknowledge your care experiences.

Kind Regards

Pamela

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k