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"They made sure I was updated every step of the way"

About: Royal Infirmary of Edinburgh at Little France / Day Surgery Unit

(as a service user),

I just wanted to thank the team at the Day Surgery Unit at Royal Infirmary of Edinburgh.

They were fantastic at looking after me when I had my gallbladder removed in May. They made sure I was updated every step of the way, and were so good at making sure I was given a good amount of pain relief after to keep me comfortable.

They truly did provide excellent person-centred care at every step of the way. The banter was great too - not only with me, but between the staff as well. It seemed like a lovely place to work based on what I saw. 

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Responses

Response from Michelle Jack, Associate Nurse Director, Royal Infirmary of Edinburgh, NHS Lothian 2 years ago
Michelle Jack
Associate Nurse Director, Royal Infirmary of Edinburgh,
NHS Lothian
Submitted on 20/06/2023 at 13:57
Published on Care Opinion at 13:57


picture of Michelle Jack

Can I thank you for taking time out of your recovery to send us this great feedback. The team will greatly appreciate it.

Take care.

michelle

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