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"The assessment and care from the OT were exceptional"

About: Outpatients Centre / Children & Young People Services

(as a parent/guardian),

My son has had ongoing medical problems from a young age. Many have not been picked up for various reasons. Eventually we had a referral (one of many) that led us to the Occupational therapy department with appointments at Stirling hospital.

The assessment and care from the OT were exceptional. She has maintained contact throughout, been willing to answer any and all extra questions. Explained everything she was testing for, what it meant and what advice would help, and relayed this to school as well as referring us on to physiotherapy. She spoke to our son in a grown up but age appropriate manner, and explained everything to him in an age appropriate way, and has even followed up with us to make sure we are happy with his care and check if we needed anything else.

She has been a wonderful help, and cannot praise her or the OT team enough.

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Responses

Response from Carol McVickers, OT Co-ordinator, AHP Children's Services, NHS Forth Valley 10 months ago
Carol McVickers
OT Co-ordinator, AHP Children's Services,
NHS Forth Valley
Submitted on 26/06/2023 at 11:53
Published on Care Opinion at 12:05


Thank you for taking the time to share your positive experience regarding the support provided by our Forth Valley Occupational Therapists for children and young people. It was lovely to read that you felt the assessment and care you received were exceptional, and you were happy that the therapist was able to speak to your son in an age appropriate manner, which we feel is really important as well.

It is also good to know that the therapist explained what she was doing at each stage and was able to feedback appropriate information to your son's school and refer him to another department.

I am glad that you and your son found our input helpful and I will feedback your kind comments to our staff which I'm sure they will appreciate.

Best wishes to you and your family.

Carol McVickers

Co-ordinator

Occupational Therapy for children and young people

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