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Care Opinion

Competent, caring and helpful staff

Posted By Cee-cee

"Competent, caring and helpful staff"

About: University Hospital Hairmyres / Acute Medical Receiving Unit (AMRU)

(as the patient),

I was admitted with pneumonia by ambulance on in May 2023 and discharged after 2 . The shared ladies ward (Ward 2 ACR) was looked after by very competent, caring and helpful staff from Consultants, all nursing staff and auxilliaries alike. They all went above and beyond and made me feel so well cared for. Needless to say they made me well again and i'll be eternally grateful to them. It was a very harrowing and worrying time and they done their job to perfection.  Thank you. 

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Responses

Response from Jennifer Montgomery, Improvement Coordinator, Quality Directorate, NHS Lanarkshire 11 months ago
Jennifer Montgomery
Improvement Coordinator, Quality Directorate,
NHS Lanarkshire

Operational Lead for Care Opinion in NHS Lanarkshire

Submitted on 21/06/2023 at 17:45
Published on Care Opinion at 17:45

picture of Jennifer Montgomery

Dear Cee-Cee,

Thank you for taking the time to feedback to us about your recent experience at University Hospital Hairmyres, AMRU. I am pleased you received a first class service and exemplary care from our dedicated and professional team. I am pleased you have made a good recovery with the support of our friendly team. Your feedback will give the team a much needed boost it will be a pleasure to share your feedback and kind words with them.

I hope you are continuing to recover well.

Kind regards,

Jenni

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