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"The care and treatment I had was Rolls Royce"

About: Royal Alexandra Hospital / Day Surgery Unit

(as the patient),

I had a mastectomy done following admission to the Same Day Admission Unit.

All of the staff I encountered were kind, considerate and very professional. Starting from the hospital orderlies who gave me directions. The ward staff were lovely, the theatre staff were so skilled, made me feel confident and relaxed, from the person who escorted me to theatre to the anaesthetics nurse and anaesthetists, who were wonderful.

The anaesthetic itself was excellent, I felt very little discomfort and went home comfortable a few short hours later. I didn't think it was possible!

The surgery was done by a very skilled surgeon. The care and treatment I had was Rolls Royce, I doubt I could have got better anywhere else. Not enough can be said about how positive my experience was.

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Responses

Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde 2 years ago
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde
Submitted on 26/06/2023 at 08:57
Published on Care Opinion at 08:57


picture of Nicole McInally

Posted by Happy Patient 1

Thank you for your feedback about the staff at the Royal Alexandra Hospital. The staff will be delighted to hear that you described your care and treatment as ‘Rolls Royce’. I am so glad that the staff helped you feel confident and relaxed and that you we able to go home a few hours later.

Thank you and take care

Nicole

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