We arrived at 7.30am ready for our child's surgery. We were welcomed and shown to the ward, we were really impressed by the amount of play facilities available for children and it kept our little boy entertained whilst we were waiting for him to be taken in. (He was first on the list, which was really helpful!)
Communication and care were brilliant! Every nurse, HCA Dr, consultant and anaesthesiologist told us what was happening every step of the way, explained things well and asked if we had any concerns or questions (which they then answered all of!)
We were very excited for the surgery to go ahead and everyone helped to put both us and our little boy at ease!
The surgery was successful and everyone was so helpful and caring on our return to the ward, no amount of ice cream was too much! He even felt well enough to play on the amazing castle and slide and cuddle the guinea pigs!
Medication was given and we had a really clear plan going forward and the surgeon came back to tell us how everything had gone and to see how our son was recovering in the immediate hours afterwards. We received discharge papers quickly and headed home.
We were very impressed by the ward, the surgeons and the overall care given to our son and us as parents. Thank you!
"Child having Grommets and Adenoidtonsilectomy"
About: Paediatrics / Oak Ward Paediatrics Oak Ward Taunton TA1 5DA
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