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"Thank you all for your care and kindness"

About: Beatson West of Scotland Cancer Centre

(as the patient),

I have had Melanoma Cancer Treatment for the last three years at the Beatson Unit at Gartnavel Hospital, Glasgow and have received excellent care and treatment from Dr Tan and supported by her team.

I have also had excellent service from Karen, Cathy and Roisin (From the Pharmacy) and from all the nurses and staff at the treatment centre. Thank you all for your care and kindness.

In medication I have said I am happy with current treatment (Immunotherapy). It is brilliant. Previous tablet therapy, hated it.

Also to the volunteers that run the Beatson Cafe. Thank you for the food and chat.

Environment

Environment

Appointments

Appointments

Transport

Transport

Reception

Reception

Waiting Time

Waiting time

Food

Food

Privacy

Privacy

Keeping in touch

Keeping in touch

Staff attitude

Staff attitude

Staff skills

Staff skills

Team work

Team work

Seeing the whole me

Seeing the whole me

Treatment

Treatment

Medication

Medication

Being listened to

Being listened to

Explanations

Explanations

Involved in decisions

Involved in decisions

Nurses

Nurses

Care staff

Care staff

Doctor

Doctor

Other staff

Other staff

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Responses

Response from Margaret Gray, Clinical Service Manager, Specialist Oncology Services (Beatson), NHS Greater Glasgow and Clyde nearly 2 years ago
Margaret Gray
Clinical Service Manager, Specialist Oncology Services (Beatson),
NHS Greater Glasgow and Clyde
Submitted on 19/06/2023 at 16:26
Published on Care Opinion at 16:26


Dear Knight Not Night

Thank you so much for your lovely comments. I will share with our staff who will be delighted to see such positive feedback.

Kindest Regards

Margaret Gray

Clinical Service Manager

Specialist Oncology

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