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"Unhelpful staff"

About: Munro Medical Centre

Spoke to a Dr who told me that the previous clinician had prescribed my medications because they were being helpful and he is not.

Not willing to listen at all and have false explanations of CCG rules.

He cited that he cannot give me the medication I needed because I was not able to cite all the over the counter medications that I had tried before. I told him I have been through all of them that I could find but he still refused to believe me and therefore was left with no mediation for that reason.

Not helpful at all

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Responses

Response from Munro Medical Centre 2 years ago
Munro Medical Centre
Submitted on 14/06/2023 at 13:48
Published on nhs.uk on 15/06/2023 at 21:25


Dear Patient. Thank you for your feedback. I apologise that your experience at the practice recently did not meet to your expectations on this occasion. I am afraid I am unable to offer any advise without further details. Please contact me at the surgery directly on 01775 715999. Mary Barnes, Assistant Practice Manager

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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