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"Chemotherapy treatment"

About: Pilgrim Hospital / Clinical haematology Pilgrim Hospital / Oncology

(as the patient),

Totally unco-ordinated experience for my chemotherapy treatment. 

I was told to go for blood tests on the Thursday, before Good Friday.  The first thing I was told when arriving at the Pilgrim hospital was that they needed to take blood tests, as I had not been for blood tests the day before (Wednesday).  I said that I had been told to have blood tests on the preceding Thursday, so that these results were available to pharmacy, so that the Chemotherapy could be made up at Lincoln, and transported to Boston for 10:00am on Thursday.

It was only when the nursing staff then read their notes that it was discovered that the prescribed medication was by subcutaneous injection.

The specialist consultants in the Hematology Department are not able to arrange for the correct prescription, to be issued at the correct time, meaning that everyone is inconvenienced by this.

Sadly, I feel that publishing this feedback will not change anything as the nursing staff and the specialist consultants in the Hematology Department do not appear to  listen to their patients!

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Responses

Response from Lauren Rigby, Staff Nurse, Ward 7a, ULHT 11 months ago
Lauren Rigby
Staff Nurse, Ward 7a,
ULHT
Submitted on 14/06/2023 at 11:35
Published on Care Opinion at 11:35


Dear UKPilgrim

Thank you for taking the time to provide feedback following your experience at Pilgrim hospital and accept our apologies for this. To enable us to investigate this further please contact our PALS department (Patient Advisory Liaison Service)

Email: pals@ulh.nhs.uk

Text: 07815 707746

Tel: Pilgrim 01205 446243, Lincoln 01522 707071, Grantham 01476 464861

Regards

Lauren

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