Care Opinion

Text size

Theme

Language

Videos in BSL or ISL
Help with language translation
Help with reading or listening

Dad seems to be less anxious and more orientated

Posted By Ali18

"Dad seems to be less anxious and more orientated"

About: New Victoria Hospital / 23 Hour ward (ward3)

(as a relative),

We were very apprehensive about the move to the New Victoria hospital, however in the short time that my dad has been in the ward, the care received has been so different to the previous ward in the QEUH that he had previously been in for a few weeks. Ward 3 is calm and welcoming, the staff that we’ve met so far, supportive, happy to help and nothing seems to be a bother. Communication with staff has been welcomed. Dad seems to be less anxious and more orientated than he has been in the last few weeks. 

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Rebecca Fulton, Clinical Service Manager, Older People's Services - South Sector, NHS Greater Glasgow and Clyde nearly 2 years ago
Rebecca Fulton
Clinical Service Manager, Older People's Services - South Sector,
NHS Greater Glasgow and Clyde

Submitted on 14/06/2023 at 14:32
Published on Care Opinion at 14:44

Thank you for taking the time to provide positive feedback for the staff in NVH 3. The team are delighted that you felt welcomed and supported. I will pass on to SCN Gallagher and the team that communication has been effective. We wish your dad all the best. Thank you again for your kind comments.

Kind Regards

Rebecca Fulton

Lead Nurse OPSS

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k