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"Most unreliable surgery ever."

About: Lansdowne Surgery

I put a request in for a supportive letter which I was willing to pay for, it took 9wks an still it wasn’t done. Bad practice.

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Responses

Response from Lansdowne Surgery 2 years ago
Lansdowne Surgery
Submitted on 10/06/2023 at 09:56
Published on nhs.uk on 12/06/2023 at 11:09


Dear Patient

Thank you for your feedback. I am sorry you have not had a good experience at the practice.

I am the Practice Manager at the surgery and would like to invite you to contact me to discuss this in more detail as I cannot investigate without further information. Please contact the practice and ask to speak to me or send an email to lansdownesurgery@nhs.net and raise it as a complaint.

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