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very thorough and caring

Story from nhs.uk

"very thorough and caring"

About: Yeovil District Hospital

Quickly admitted and assessed.

I was told what was happening and kept informed of progress.

My care was by the same person and I was introduced the new nurse when shift changed. As I suffer from Post Traumatic Stress Disorder and associated anxiety this is very important to me.

Absolutely everyone was polite and cheerful.

Thank you

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Responses

Response from Yeovil District Hospital 2 years ago
Yeovil District Hospital

Submitted on 09/06/2023 at 10:53
Published on nhs.uk on 12/06/2023 at 10:38

Hello Deb

Thank you for taking the time to provide us with your feedback. I am so pleased to hear that you were kept informed about the plan for your care and you were introduced to the new nurse when the shift changed. I appreciate this was very important to you. I will ensure your feedback is shared with those involved if you could please confirm the area(s) in which you were seen. If it would be easier to email me, please contact myvoice@somersetft.nhs.uk.

Many thanks

Krystle

Krystle Pardon

Head of Patient Engagement and Involvement

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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