Text size

Theme

Language

"The nurses were fab!"

About: Paediatrics / Paediatric Outpatients

(as a parent/guardian),

The nurses were fab! They made us feel very comfortable and were very encouraging and engaging with my son who was nervous to have his first blood test!

There was no fuss just lots of support and kindness and it was all done in a flash and we had no upset from my son at all.

Thank you for making a situation that felt like it would have been stressful so easy!

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Gita Modgil, Consultant Paediatrician & Associate Medical Director for Paediatrics & CAMHS, Paediatrics, Somerset NHS Foundation Trust 2 years ago
Gita Modgil
Consultant Paediatrician & Associate Medical Director for Paediatrics & CAMHS, Paediatrics,
Somerset NHS Foundation Trust

I care for children with acute and long term conditions and help to lead the Children's unit

Submitted on 08/06/2023 at 17:28
Published on Care Opinion at 17:28


picture of Gita Modgil

Good afternoon woodpigeonbw75,

How wonderful to receive your positive feedback for our amazing nurse team providing the blood (phlebotomy) clinic in our Children's out patient unit.

Thank you for taking the time to share your experience highlighting support, kindness and encouragement for your son. Having a blood test is not easy - especially when it is your first one - for your child or for you as a parent, so I am so pleased that our nursing colleagues made this as smooth and reassuring for you both as possible.

We are working on a plan to further expand this service for children and young people, so your feedback will further influence development of this. I am delighted to share this with my wonderful nursing colleagues who are working there today - they will be thrilled, thank you.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k