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Efficient service

Story from nhs.uk

"Efficient service"

About: Rise Park Surgery

Despite the negative press regarding GP services I was pleasantly surprised with the service I have received recently. I used the triage facility for the first time and found it to be very straight forward to complete and submit. I got a prompt response and satisfactory follow up action. The staff at the surgery were all very polite and efficient and I am happy with the support I received.

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Responses

Response from Rise Park Surgery about a year and a half ago
Rise Park Surgery

Submitted on 24/10/2023 at 11:37
Published on nhs.uk on 26/10/2023 at 22:10

Dear Mr Brown,

Thank you so much for taking the time to leave a review.

Thank you too for the feedback regarding the online triage facility and I’m glad you found it easy to use and that you received prompt care.

I will ensure the rest of the team are aware of your comments too; they will be very happy that you had a good experience at Rise Park Surgery especially as we all strive to provide the very best care we can to all our patients and the community.

Thanks again and kind regards,

Jo Hynes

Patient Services Manager

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