Sadly I wish I could leave a better review, I think this facility could truly be great. It seems many staff members make a real effort with the children, making pizzas, bike rides, take away night - fantastic!
Sadly the communication lets it down spectacularly. Since my child was admitted here, we were given absolutely no details whatsoever. We do not know who her care coordinator is, much less have we spoken to them. They have meeting in relation to your child without even considering parental views/concerns - you not only are not part of the process, you won’t even know they are happening!
Even the bare essentials are not communicated such as when your child is coming home, whether they will discharged. Literally anything at all. When questioned regarding this, they point to ‘confidentiality’ however this should not apply to taking parental views!
We feel the psychiatry at this hospital requires some intervention too, sadly.
"No communication with parents "
Posted via nhs.uk
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