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"Same day admission"

About: Queen Elizabeth University Hospital Glasgow / Gynaecology (Ward 49) Queen Elizabeth University Hospital Glasgow / Theatres, Recovery and Anaesthetics

(as a service user),

I was admitted to the same day admission unit for a procedure I had waited on for some time, the nurses were attentive and kept me updated throughout my time on the ward.  Dr Gurrero was amazing and explained the procedure in detail, ensuring I new what to expect post operatively.  Following my procedure the nurses in recovery were amazing despite being very busy, I was then transferred to ward 49.  The nurses were amazing, very attentive and made sure I was as comfortable as could be expected. I cannot fault the hospital or staff. My experience was very good.

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Responses

Response from Janis Young, Site Facilities Manager (Business), Facilities, NHS Greater Glasgow and Clyde 2 years ago
Janis Young
Site Facilities Manager (Business), Facilities,
NHS Greater Glasgow and Clyde

Help with facilities services

Submitted on 05/06/2023 at 17:21
Published on Care Opinion at 17:21


picture of Janis Young

Dear ADnurse

I am sorry to read that you noted what could be improved was the food and it would be good to hear from you further regarding your experience, and what we can do to improve the catering service for others.

Please could you contact me at janis.young@ggc.scot.nhs.uk so that I can explore your comments further?

I would really appreciate this, so that we can continue to improve in any way that we can.

thanks

Janis Young

Facilities Manager

QEUH

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Response from Isabel Traynor, Lead Nurse, Assisted Conception Services, NHS Greater Glasgow & Clyde 2 years ago
Isabel Traynor
Lead Nurse, Assisted Conception Services,
NHS Greater Glasgow & Clyde
Submitted on 07/06/2023 at 10:14
Published on Care Opinion at 10:14


Dear ADnurse

Thank you for sharing your feedback on Care Opinion.

Thank you very much for commenting on how well the Gynaecology team met your needs during your recent episode of care whilst same day admission and Ward 49 at the Queen Elizabeth University Hospital.

I have shared your comments with Dr Guerrero, SCN Dunn and all of the team, they are delighted to receive this.

I hope you are doing well at this time and recovered from your procedure.

Best wishes

Isabel Traynor

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