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"I am happy enough with my time in hematology"

About: Craigavon Area Hospital / Haematology ward – ward 5

(as a staff member posting for a patient/service user),

I am happy enough with my time in haematology just wish that I could get a discharge soon as the hospital is quite boring and I would like home. The are has been just brilliant though I could have no complaints about the way that I have been treated since I was admitted. Staff treat me brilliantly all lovely with everything explained very well indeed. The wards lovely very clean and having my own room is very nice. So far I can really have no complaints 

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Responses

Response from Michelle Holland, Ward Manager. Ward 5-Haematology, Medicine and Unscheduled Care Directorate, Southern Health and Social Care Trust 2 years ago
Michelle Holland
Ward Manager. Ward 5-Haematology, Medicine and Unscheduled Care Directorate,
Southern Health and Social Care Trust
Submitted on 11/06/2023 at 15:56
Published on Care Opinion at 15:56


picture of Michelle Holland

Thank you so much for taking the time to review the care you have been receiving on our ward. We value your feedback. I am glad to hear you have been brilliantly looked after by our dedicated team and everyone is taking their time to explain everything to you. I am pleased you have enjoyed having your own room and have found it clean. We all work hard together to ensure ward cleanliness is to a very high standard.

I'm sorry your stay with us has been prolonged, I appreciate the days can be long for our patients. I hope you are now discharged or one step closer to it.

Thank you again for your lovely comments I will make sure they are shared with the whole team.

Kind regards,

Michelle

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