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"Stroke and rehab"

About: Acquired brain injury (under 65) / Fife Rehabilitation Service Cameron Hospital / Stroke care Ninewells Hospital / Acute Stroke Unit Scottish Ambulance Service / Emergency Ambulance

(as the patient),

I feel it started when I got my tooth out, I was in a lot of medication due to the pain I was in. I woke up one morning and headed to the bathroom, just as I was turning the water on I fell on the floor. I could not feel my left leg or move my hand. My Wife got me back onto my bed and called our Doctor, whom advised us just to call 999.

The ambulance drivers were amazing they took me into Ninewells, where I received an MRI . This showed up a blood clot in my neck that had travel up .I was in the ninewells for two days then sent home. I felt good until the next day where I could not feel my leg again. My daughter called the Hospital. Next thing I knew I was taken back into Hospital, they then sent me to Letham Ward.

I had already heard wonderful things about the work they do,myself and my family were happy for this to happen. From day one the care in this ward has been second to none. Physio began straight away and I was nervous as they really pushed me and I am glad they did. I now have the use of my hand and leg once more. Occupational Therapy have also been amazing, I did not understand why they were giving me some of the activities they did but now it all makes sense.Staff are amazing in Letham Ward, there is always someone smiling and laughing and some even think they can dance. The Garden has been a big help as when my family visit we can all sit and enjoy being together, it is beautiful and tidy. The two cleaners Kim and Lorraine are very funny always chatting away. 

Kelly comes and chats with us every morning to make sure we are ok and keeps us busy.We get three course meals and the food is really good and I’ve put weight on.

I do find it difficult in the bathrooms as there are no shelving, hand rails or swing down seats attached to the wall.If they want us to benefit from the rehab fully the future patients need work done on the bathrooms.

I am very grateful for everyone’s help and support. I could not have this without them. Words cannot express how great full I am.

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Responses

Response from David King, Patient Experience Coordinator, Corporate Affairs, Scottish Ambulance Service 2 years ago
David King
Patient Experience Coordinator, Corporate Affairs,
Scottish Ambulance Service
Submitted on 02/06/2023 at 14:14
Published on Care Opinion at 14:14


Dear falconxq39

Thank you for sharing your story. It must have been a very worrying and challenging time for you but I am sure you are under the best care.

If you would like me to pass on your thanks to the ambulance crew that attended may I ask that you contact our Patient Experience Team at sas.feedback@nhs.scot with your name, Care Opinion name and the date and address we attended.

I do hope your recovery continues well.

Kindest regards

David

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Response from Mary Kinninmonth, Lead Nurse, Specialist In-patient and Out-Reach Services, NHS Fife 2 years ago
Mary Kinninmonth
Lead Nurse, Specialist In-patient and Out-Reach Services,
NHS Fife
Submitted on 05/06/2023 at 08:05
Published on Care Opinion at 10:21


Dear Falconxq39

Thank you for taking the time to write and tell us about your positive experience whilst in Letham. Recovering from a stroke can be very distressing and challenging for any individual, it is really lovely to hear that you found the team at Letham very supportive and found the staff amazing in supporting your recovery.

The team at Letham take great pride in the work they do, I will ensure your positive feedback is shared with all the team and I am sure will be greatly received. The benefits of early intervention from the physio and OT team resulting in restored use of your arm and left is wonderful to hear. You also mentioned Kelly our activities coordinator who plays an invaluable role in our patients' recovery at Letham and is a valued member of our team.

We are very proud of the garden at Letham, it provides a very therapeutic resource to aid our patients' recovery, it is also a lovely area to sit and enjoy with visitors particularly on a nice sunny day.

We take on board your comments regarding the bathrooms, we will look at ways in which we can improve these areas which will benefit our patients'.

I wish you well with your ongoing recovery and again thank you for taking the time to write this positive feedback.

Kind Regards

Mary Kinninmonth

Lead Nurse

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Response from Matthew Lambert, Stroke Consultant, Ward 5, NHS Tayside 2 years ago
Matthew Lambert
Stroke Consultant, Ward 5,
NHS Tayside
Submitted on 12/06/2023 at 15:26
Published on Care Opinion at 16:04


Dear Falconxq39,

Thank you for sharing your experience. It was clearly a worrying time for you and I am pleased we could provide prompt treatment both times when you presented with your stroke. I am glad you are making a recovery.

Thank you for taking the time to share your feedback.

Kind regards,

Matt Lambert

Clinical Lead for Stroke, NHS Tayside

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