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"Quick pain relief"

About: Royal Cornwall Hospital (Treliske) / Emergency Department

(as the patient),

I was working for 4 days in Penzance. I fell ill, came to The Royal Hospital Cornwall. I received quick, professional, friendly outstanding care. I felt ‘saved’ from the excruciating pain and infection I had as the staff at the hospital got to work quickly on relieving my pain.

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Response from Megan Nicholls, Patient Engagement Manager, Patient and Family Experience Team, Royal Cornwall Hospitals NHS Trust 2 years ago
Megan Nicholls
Patient Engagement Manager, Patient and Family Experience Team,
Royal Cornwall Hospitals NHS Trust
Submitted on 12/06/2023 at 14:09
Published on Care Opinion at 14:09


Dear marsbd54

Thank you for taking the time to share your story with us. I am sorry for the delay in getting back to you on here.

I am so pleased to see that you received such a high level of care that was quick, professional and friendly. I am pleased that they were able to relieve you pain and I hope that you are recovering well.

I am writing to you as a member of the Patient Experience team but, I will ensure that your kind words are forwarded on to the relevant team.

Thank you, again, for taking the time to share your story with us.

Thank you

Megan

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