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"There was no mention of how painful it might be"

About: The Royal Victoria Infirmary / Gynaecology

(as a service user),

Had to attend the Women’s Health Unit after having post menopausal bleeding. 

I have to say that the staff were all lovely. The doctors were knowledgable and reassuring. 

However, after having a transvaginal scan, I was told the womb lining was thickened and I would need a biopsy. This is where things went wrong. 

Although the procedure was explained, there was no mention of how painful it might be. 

Never in my life have I experienced pain like it. I was screaming and sobbing, begging the doctor to stop - they did and I was then offered gas and air. Too little too late. We continued the procedure as I didn’t want to have to return at a later date. 

It was horrific. I left sobbing and my husband was shocked at my visible distress. Surely, in this day and age, some type of sedation or pain relief would be appropriate when removing a piece from an internal organ!! 

Four days later, I was still in pain and tearful over the experience. 

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Responses

Response from The Royal Victoria Infirmary 11 months ago
The Royal Victoria Infirmary
Submitted on 31/05/2023 at 15:58
Published on nhs.uk on 04/06/2023 at 12:05


We are sorry for your recent experience when attending the Women's Health Unit and the unexpected pain you endured during a biopsy. We would be very interested in exploring this further with you, if you would like to discuss this please contact our Patient Relations Department on 0191 2231382 or e-mail nuth.patient.relations@nhs.net.

If you wish to raise your concerns with someone who is not involved in your care, the Patient Advice and Liaison Service (PALS) can listen to your issues and aim to help sort out problems quickly and can be contacted on Freephone 0800 032 02 02 or by email on northoftynepals@nhct.nhs.uk.

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