"My family and I are indebted to the care"

About: Older people's healthcare / Stroke Unit Ward 40

(as the patient),

I developed symptoms of a stroke - tingling up my left arm and across my forehead, facial droop and slurring of my speech.

My boss and I presented at the nearest GP practice, where they quickly assessed me and called an ambulance, whilst ensuring the stroke team would be awaiting my arrival. Their response and care was excellent.

On arrival to Altnagelvin Hospital the specialist stroke nurse Valerie and Dr Rizeq were awaiting my arrival and within 38 minutes I had been assessed, had a CT brain scan and had received the lysis treatment.

Once the lysis treatment was given I was moved to the Stroke Unit, where sister Ann Marie and her staff provided me with a very high standard of care and were very helpful in reassuring me and my family members.

All staff members I came in contact with where professional and very kind.

My family and I are indebted to the care and attention provided by our health service. We thank you.

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Responses

Response from Valerie Thompson, Stroke Nurse, Ward 40 Stroke Unit Altnagelvin Hospital, WHSCT about a year and a half ago
Valerie Thompson
Stroke Nurse, Ward 40 Stroke Unit Altnagelvin Hospital,
WHSCT
Submitted on 31/05/2023 at 09:08
Published on Care Opinion at 09:08


Hello Cooper 5

Thank you for taking time and sending in lovely feedback. I know you received your treatment quickly and did very well.

All the best.

Valerie Thompson

Stroke Nurse

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Response from Ann-Marie McIImoyle, Stroke Service Improvement Manager, Stroke Services, WHSCT 17 months ago
Ann-Marie McIImoyle
Stroke Service Improvement Manager, Stroke Services,
WHSCT
Submitted on 01/06/2023 at 14:28
Published on Care Opinion at 14:28


picture of Ann-Marie McIImoyle

Dear Cooper5,

Many thanks for sharing your experience of the treatment and care you received from our dedicated Stroke Team through care opinion. I am particularly pleased that you and your family felt reassured by myself and the team, I agree our staff deliver a professional high standard of care. They will be delighted to hear your kind words. I hope you continue to recover well at home with your family.

Regards

Ann-Marie McIlmoyle

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