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"Rude and Self-centred "

About: Thorpe Surgery

Suffering severe mental health problems after multiple close bereavements, I was appalled at the rudeness and self-importance displayed by one of the non-doctor practitioners.

I left feeling so upset and anxious that I will never attend the surgery again unless absolutely imperative. I now get tremors and intense anxiety if I even think about calling them.

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Responses

Response from Thorpe Surgery 2 years ago
Thorpe Surgery
Submitted on 23/05/2023 at 13:28
Published on nhs.uk on 24/05/2023 at 11:25


Dear Anonymous, I am sorry to hear that you feel this way, I would be very happy to try and help if you call me at the surgery.

Regards

Karen Austen, Patient Liaison and Resolutions Manager

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