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Care Opinion

Slow service

Posted By Mrs 80

"Slow service"

About: Crosshouse Hospital / Accident & Emergency Crosshouse Hospital / Xrays & Scans

(as a parent/guardian),

I was in with my son and the time it took when it seemed to be empty was ridiculous. The service was so slow, everyone I saw was just standing about talking drinking tea or coffee.  No wonder there are always backlogs as this is terrible and its every time I come into the hospital, the majority seem to be standing about not doing anything. 

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Responses

Response from Linda Russell, Business Manager, Management Offices, Crosshouse Hospital, NHS Ayrshire & Arran 11 months ago
Linda Russell
Business Manager, Management Offices, Crosshouse Hospital,
NHS Ayrshire & Arran

Submitted on 05/06/2023 at 15:24
Published on Care Opinion at 15:24

Thank you for sharing your feedback and I am sorry that your son's experience of our service was such a poor one.

We would welcome the opportunity to look into your concerns in more detail and if that would be helpful, please feel free to contact my colleague Stephanie Yarou-Mackay (Clinical Nurse Manager), either by phone on 01563 827361 or by email, stephanie.yarou-mackay@aapct.scot.nhs.uk.

With best wishes,

Linda

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