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"It's great that I can call if I need advice"

About: Altnagelvin Area Hospital / Neurology

(as a service user),

I want to share my feedback about the Neurology services in Altnegelvin hospital.

The Parkinson’s nurse I see, Shannon, is very good, she’s very sympathetic and just a really nice person. She is very helpful, I’ve seen her couple of times. I’m no scheduled to see her again for a year now but I can phone her at any time. I can ring her if I need any advice or anything at all. It’s great that I can ring her whenever needed, it’s very helpful. I’ve seen the consultant as well and he was very helpful as well, his name is Dr Dunn.

They talk to you as if you have a brain which is refreshing as I’ve found that some GPs talk to you as if you’re stupid.

But Shannon makes you feel very comfortable and as if you’re the only person there.

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Responses

Response from Parkinson’s Nurse Specialist, PCOP Long Term Conditions Team, WHSCT 11 months ago
Submitted on 02/06/2023 at 13:34
Published on Care Opinion at 13:41


Hello errandbq87,

Thank you for taking the time to share your positive feedback.

I am really appreciative of your kind comments and will share your feedback about your experience with Dr Dunne, who I'm sure will pleased to hear it.

I am glad that you are aware you can seek further support prior to your next scheduled review should you need to.

Wishing you all the very best.

Shannon McGuinness

Parkinson's Nurse
Northern Sector WHSCT

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