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Maternity triage

Posted By Vasilecx23

"Maternity triage"

About: Princess Alexandra Hospital / Maternity

(as a service user),

I've been assisted during the pregnancy of my wife by this hospital and everything it was smoothly, the staf from MDAU and triage so welcoming and they look after my wife big time, any issues we have they was dealing with it straight away. They didn’t let you leave unwell home never, so we glad because we chose this hospital for our baby.

Is true that a few midwives I did call (labour nurses), they didn’t know how to change a baby but you can tell them they do something wrong and other ones it will do it right to rectify the issue, apart from that it was great, thanks for everything and thanks for keep looking after us.

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Responses

Response from Head of Patient Experience, PE, The Princess Alexandra Hospital NHS Trust (Harlow) 11 months ago
The Princess Alexandra Hospital NHS Trust (Harlow)

Submitted on 22/05/2023 at 09:18
Published on Care Opinion at 09:43

Dear Vasilecx23,

Thank you so much for taking the time to share your comments on your experience in Maternity Services at The Princess Alexandra Hospital.

We know we do not always get it right, there is always room for improvement and so your description of the teams is heartening. I have shared this with the teams you mentioned through the Director of Midwifery.

If ever in future you need to get in touch to resolve an issue, please call me or my team on 01279 82 72 11, email paht.pals@nhs.net or you can visit our drop in from 10am every weekday in the main hospital next to the pharmacy.

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