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Took unwell at Care Home

Posted By Jilbh93

"Took unwell at Care Home"

About: Craigavon Area Hospital / Acute Frailty Unit (Ramone ward 1) Northern Ireland Ambulance Service / Emergency ambulance response

(as a staff member posting for a patient/service user),

After feeling unwell at the Care Home an ambulance was called which came straight away . I spent the night in ambulance Triage and was moved the next afternoon to Ramone 3.

The care I have received has been excellent and the staff very attentive. My family have really appreciated all they have done for me, as have I.

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Responses

Response from Hannah Jameson, Inpatient Falls Co-ordinator, Executive Directorate of Nursing Midwifery, AHP’s and Functional Support Services, Southern Health and Social Care Trust 2 years ago
Hannah Jameson
Inpatient Falls Co-ordinator, Executive Directorate of Nursing Midwifery, AHP’s and Functional Support Services,
Southern Health and Social Care Trust

Submitted on 18/05/2023 at 12:22
Published on Care Opinion at 12:22

Thank you for posting about your experience in Craigavon Area Hospital we do welcome all feedback to help us improve the service we offer.

I will pass your positive feedback regarding the nursing care to the team. Get well soon!

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Response from Ruairi Cummings, Graduate Intern, Quality & Safety Improvement, Northern Ireland Ambulance Service 2 years ago
Ruairi Cummings
Graduate Intern, Quality & Safety Improvement,
Northern Ireland Ambulance Service

Supports the Patient Experience Team

Submitted on 18/05/2023 at 14:25
Published on Care Opinion at 14:25

picture of Ruairi Cummings

Good Afternoon Jilbh93

I would like to begin by thanking you for taking the time to share your experience of the Northern Ireland Ambulance Service. It was encouraging to discover the quick and swift response time of the paramedics to come and help and give assistance to the emergency. As an organisation we are committed to consistently show compassion, professionalism and respect for the patients we care for.

I wish you a speedy recovery.

Ruairi Cummings

PPI Opportunities

The Northern Ireland Ambulance Service are currently developing a range of opportunities for Service Users, Carers and members of the public to inform the planning, delivery and evaluation of its service. To find our more please visit Current Opportunities - Engage (hscni.net) or email Neil Gillan at neil.gillan@nias.hscni.net

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