"Florence nightingale hospital blood test"

About: University Hospitals of Derby and Burton NHS Foundation Trust University Hospitals of Derby and Burton NHS Foundation Trust Derby DE22 3NE

Posted via nhs.uk 2 years ago

I am prone to bruises as I am diabetic but I rarely get them. Whenever I get a blood test i always end up bruising and sometimes they take so much blood out that it makes me feel weak. They seem like trainees who do the blood tests and they need more training to actually be able to train on humans. They need blood test professionals and to be gentle to those with health conditions.

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University Hospitals of Derby and Burton NHS Foundation Trust

Submitted on 17/05/2023 at 10:08

Published on nhs.uk on 19/05/2023 at 03:49

Good morning- PALS-33871
Thank you for contacting the Trust about your recent experience within the Royal Derby Hospital.
I would firstly like to say that I am extremely sorry that you have had cause to complain. I appreciate that you will not have done so lightly, and I would like to thank you for bringing your concerns to our attention. Your feedback is valuable in assisting us to identify areas for improvement.
I would like to invite you to contact the PALS office to discuss the matter further, please quote the ID reference above, and call us on 01332 785156. The PALS office is open Monday to Friday from 9:00 to 4.30. You can attend without a prior appointment during the office hours, or ring to make an appointment if it is more convenient to you.
If you would prefer to email, please use the following address to write to and we will feedback the outcome from our investigations in due course; uhdb.contactpalsderby@nhs.net
Patient Advice and Liaison Service (PALS).

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Florence nightingale hospital blood test

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