"St George’s day service"

Day service is letting patients down and putting patient mental and physical health at great risk, they no longer offer breakfast and do not assist with portioning so you’re left to go home and have no idea how to portion meals at home, what to have for breakfast. Due to the timing of day service it’s not enough time to eat breakfast before you get there.

In my experience, Staff are uncaring, sarcastic and rude. One is even bullying in their behaviour and seems to use the service to purchase what they  want to eat and cook and disregards patient suggestions as well as dislikes, intolerances and allergies.

The groups are not helpful especially meal planning. Where you set goals instead of actually going home with a structured and set meal plan to follow to restore weight. Then when you drop weight at weigh in on a Tuesday first thing after travelling in you get sent home feeling punished and like a failure leaving the eating disorder to really take hold.

The food purchased has no thought, is freezer or microwave food, is not realistic to home life. There are discrepancies between what staff say, one staff member clearly doesn’t want a patient to go out for snack and says that they aren’t allowed to book taxis when the manager has said that is not case and has even offered to drive said patient so this patient gets left behind alone.

There are changes like adding breakfast that need implementing which the service are aware of immediately to ensure physical patient safety and promote recovery and these can be done easily and quickly yet weeks have gone by and still no change.

I believe that patients are being thrown out as their weight is falling due to the lack of care, lack of meal support, and not providing all meals during day service. The blame is pushed on to patients.

This is just a snippet of the problems going on in the service  ….  I worry about the girls who live alone.