This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Impressed with the atmosphere, the care and the cleanliness

Posted By FJ11

"Impressed with the atmosphere, the care and the cleanliness"

About: Royal Infirmary of Edinburgh at Little France / Respiratory Medicine

(as a parent/guardian),

My daughter was recently a patient in ward 204 following a serious illness abroad where she was repatriated back to Scotland for ongoing care.

The medical and nursing care in ward 204 was outstanding. They were caring and compassionate to both my daughter and I, recognising how stressful our time had been. They demonstrated excellent family centred, holistic care at an incredibly high standard.

They made us feel welcome, introduced themselves and explained everything. They went above and beyond to make us relaxed. The nurses, Maura and Sandie, recognised how nervous my daughter was with procedures and they spent time supporting her with these. Austin also had a great bedside manner and helped to make us feel supported.

As a nurse myself I just wanted to pass on that I was so impressed with the ward in general. The atmosphere, the care and the cleanliness. Well done.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Karen Hendry, Clinical Nurse Manager, Cardiothoracic Surgery | Cardiology | Respiratory | Sleep Medicine | Home Ventilation, Royal Infirmary of Edinburgh at Little France 11 months ago
Karen Hendry
Clinical Nurse Manager, Cardiothoracic Surgery | Cardiology | Respiratory | Sleep Medicine | Home Ventilation,
Royal Infirmary of Edinburgh at Little France

Clinical Nurse Manager

Submitted on 12/05/2023 at 14:42
Published on Care Opinion at 16:39

Thank you so much for providing positive feedback on the care provided to your daughter in ward 204. I will ensure that this is shared with the Respiratory team and especially the staff that you have named above. We hope that your daughter is making a good recovery.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k