"Early pregnancy unit waiting "

About: Queen's Hospital (Romford) Queen's Hospital (Romford) Romford RM7 0AG

Posted via nhs.uk 2 years ago

I came to the early pregnancy unit because I started bleeding and had pain one side. I waited over 5 hours to be seen. They asked for a urine sample and then misplaced it, and they made me do another one.

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Queen's Hospital

Submitted on 07/09/2023 at 14:14

Published on nhs.uk on 08/09/2023 at 21:41

Thank you for taking the time to make us aware of your experience, I am so sorry to hear of the concerns that you have raised. I would urge you to again contact our Patient, Advice and Liaison Service on 01708 435 454 or by email, bhrut.pals@nhs.net, so that we can address the concerns that you have raised directly with you and try to resolve these. Once again, thank you for taking the time to make us aware of your experience.
Kind Regards
Karen Leese
Complaints & PALS Manager
Patient Advice & Customer Experience Team (PACE)

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