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"There are better surgeries "

About: Morris House Group Practice

This surgery is big enough to support thousands of local North Londoners and has a phone appointment system that can get you an appointment. Some of the GPs are kind and knowledgeable.

However, the practice suffers from poor management and a reliance on text messaging patients at every opportunity. Texts are only ever one way, leaving no opportunity for proper interaction or personalisation.

Go to a smaller practice for a better service.

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Responses

Response from Morris House Group Practice 2 years ago
Morris House Group Practice
Submitted on 10/05/2023 at 09:39
Published on nhs.uk at 20:16


Dear Patient,

We are sorry to hear about your experiences, and thank you for your feedback.

It would be helpful if you could arrange a mutual time to speak to the Practice Manager/Deputy Practice Manager so that we can look into your concerns and make improvements where we can.

Once again, thank you for your feedback.

The Morris House Group Practice

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