This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"A brilliant service."

About: Maternity care / Maternity and Gynaecology outpatient clinics

(as a service user),

I was in my first trimester of pregnancy in November 2022 when I noticed I was bleeding. I contacted the EPPC in CAH and got an appointment for 2 days later.  I had already accepted the outcome and knew what had happened, however on the Thursday it was confirmed I had a miscarriage. The senior nurse who I think was called Katie was brilliant. She gave me options on the next steps and decided I would allow things to happen naturally and attend for a review on the Tuesday back at EPPC.

When I attended on the Tuesday things had not fully progressed naturally and I had to have a procedure at the bedside. The doctor and nurse were brilliant and I couldn't have asked for better care. SN Marion I believe was covering from another ward and provided first class care.

I was aware when I went in there were 2 other couples in the waiting area, the unit was short staffed and running behind on time but not once did I feel my procedure or consultation was rushed in any way. 

The waiting room is very small that's my only negative feedback. The EPPC is a brilliant service. 

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Amy Eakin, Lead Midwife, Daisy Hill Hospital, Maternity, Daisy Hill Hospital, Southern Health and Social Care Trust 7 months ago
Amy Eakin
Lead Midwife, Daisy Hill Hospital, Maternity, Daisy Hill Hospital,
Southern Health and Social Care Trust
Submitted on 22/09/2023 at 15:45
Published on Care Opinion at 15:45


picture of Amy Eakin

Thank you so much for taking the time to share your feedback with us. Please accept my sincerest condolences for your loss. I am thankful that we were able to support you during such a difficult time and we will be sure to pass on your compliments to the staff involved.

Again, thank for sharing your feedback with us.

Many thanks

Amy

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k