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Ward 23 Orthopedics

Posted By Jean810

"Ward 23 Orthopedics"

About: Trauma & Orthopaedics / Ward 23

(as a service user),

I was admitted to hospital after I had a fall at home resulting in a fracture in my right ankle, 

The staff that I met during my brief stay were absolutely fantastic. I cannot thank the staff enough for the care I received prior to my operation and the attention after. The ward is extremely busy but I never felt that they never had time to help me with anything, nothing was ever a bother. I feel the staff need to be appreciated for what they do and the ward recognised.

I met a nurse Anna who was the most friendly bubbly and kind person I’ve came across, she was so attentive and looked after me so well. Anna made me feel so calm and all my worries and anixieties prior to the operation left me. She is an amazing nurse and I will never forget how she made me feel. 

I met another nurse Amanda who was looking after me during the night, she checked on me regular she helped me get changed into my own clothes again and helped me to get freshened up after coming back from theatre. She gave me tea and toast ( the best tea and toast I’ve ever had) as I had been fasting all day and made sure my pain was under control. I honestly felt so safe and at ease as I am normally quite anxious and have never been in a hospital setting much before this admission. Amanda is assest to the ward and I honestly can’t thank her enough. 

I met a lot of great staff whose name I cannot remember, I can’t thank the ward enough and the staff are fantastic. For such a busy setting the care is at a very high standard and everyone is angels who I will be forever grateful too.

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Responses

Response from Celina McConnellogue, ward manager, Ward 23 Trauma & Orthopedics Altnagelvin, Western Health & Social Care Trust nearly 2 years ago
Celina McConnellogue
ward manager, Ward 23 Trauma & Orthopedics Altnagelvin,
Western Health & Social Care Trust

I have the rewarding job of managing the team in our altnagelvin trauma ward

Submitted on 09/05/2023 at 10:54
Published on Care Opinion at 11:46

picture of Celina McConnellogue

Hello,

My name is Celina McConnellogue ward manger of ward 23.

Thank you so much for this lovely reflection on your stay on the ward. I will pass this onto Anna and Amanda and the wider team on the ward. As a ward we strive to supply compassionate care to all our patients and lovely to hear that even with pressures are are still maintaining our ward ethos. I wish you a speedy recovery

many thanks

Celina

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Response from AnnMarie Conlon, Falls Integrated Pathway Co-Ordinator, Primary Care Older People, WHSCT nearly 2 years ago
AnnMarie Conlon
Falls Integrated Pathway Co-Ordinator, Primary Care Older People,
WHSCT

Submitted on 09/05/2023 at 14:49
Published on Care Opinion at 14:58

picture of AnnMarie Conlon

Dear Jean,

My name is Ann Marie Conlon, Falls Integrated Pathway Co-ordinator for Western Health and Social Care Trust.

I am delighted to see that you received compassionate care during your hospital stay following a fall which resulted in a fracture to your right ankle.

I hope that you are making a good recovery and that your mobility is improving. If you require falls prevention information or information on services available to support with falls prevention, please contact the Falls Integrated Pathway Office on 02871610763.

Kindest Regards,

Ann Marie

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