Care Opinion

Text size

Theme

Language

Videos in BSL or ISL
Help with language translation
Help with reading or listening

St. John’s Hospital, Livingston

Posted By Hazsp75

"St. John’s Hospital, Livingston"

About: St John's Hospital / Mental health

(as a service user),

My son was having a mental health crisis and was turned away by the mental health team - absolutely disgusting 

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Claire Withnell, Patient Experience Officer, Patient Experience Team, NHS Lothian 2 years ago
Claire Withnell
Patient Experience Officer, Patient Experience Team,
NHS Lothian

Submitted on 10/05/2023 at 14:42
Published on Care Opinion at 14:42

picture of Claire Withnell

Dear Hazsp75,

Thank you for taking the time to share your feedback with us via Care Opinion. I’m sorry to hear of the difficulties your son experienced during his mental health crisis.

I have shared your feedback with the Mental Health team at St John’s Hospital but if you would like us to look further into this for you, please can I ask you to contact the Patient Experience Team with your details, making reference to this Care Opinion story. Their email address is feedback@nhslothian.scot.nhs.uk or if you would prefer to call, the number is 0131 536 3370. Phone lines are open Monday to Friday 9am to 2pm.

I wish you both well,

Claire

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k