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"Above and beyond"

About: Margaret Kerr Unit

(as a relative),

I am very thankful to the staff in MKU who was looking after my mum. I am now living in Australia and my mum was never good with technology to FaceTime. The staff would help my Mum answer her phone or call me back if connection was lost so we could FaceTime. If I called in the middle of night they would update me on her day or if she was awake let us chat. Thanks for all the care.

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Responses

Response from Michelle Scott, Nurse Consultant Palliative Care, Margaret Kerr Unit, NHS Borders 12 months ago
Michelle Scott
Nurse Consultant Palliative Care, Margaret Kerr Unit,
NHS Borders
Submitted on 17/05/2023 at 16:50
Published on Care Opinion at 17:04


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On behalf of the team at the Margaret Kerr Unit, thank you for your kind feedback. It is so valuable to hear that the team supported your communications with your mum.

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