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"Attending the groups has helped me gain confidence"

About: Dame Carol Detoxification Service

(as a service user),

Upon my arrival to Dame Carol Detox Service, I was seen by the Nurse in the front office.  They breathalysed me, I had to stay in my room for the 1st day. They connected my tablet to the internet, so I could watch films on it. I had some food brought up to me. I was constantly being checked on to make sure I was okay. I was clear to come out my room by 10pm. However, by this time I decided to go to bed.  

The next morning I come down for breakfast, I was provided with medication from the Nurse who checked my blood pressure and carried out an ECG. I met some of the other residents, we had a vape in the garden and started to get to know them, they were all good as gold and made me feel at ease, which took away my anxiety.  All the staff have been brilliant which made me feel less anxious as well.

I enjoyed all the groups, in particular meditation, which I will continue to do once I leave here. Attending the groups has helped me gain confidence; I will look to attend more groups once I return home. 

Everything here is brilliant including the staff.  Nice food and nice ensuite bathroom.  Shower has been brilliant.  

I spend a lot of my time in groups or watching TV with other residents.

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Responses

Response from Steven Ellis, Service Manager, Dame Carol Detoxification Service, Inclusion nearly 2 years ago
Steven Ellis
Service Manager, Dame Carol Detoxification Service,
Inclusion
Submitted on 21/06/2023 at 11:26
Published on Care Opinion at 11:26


picture of Steven Ellis

Dear Lorne182

Thank you so much for taking the time to leave us feedback with regards to your treatment journey with us. its great to hear, and at the time see, that your confidence growing

The team endeavour to always ensure your stay here is as comfortable as it can be so it's great to hear you felt staff were brilliant.

We're really thankful for your feedback, I shall pass on your kind words to the team and we wish you all the best for the future.

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