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"Fantastic care and support"

About: East Lothian Community Hospital / Hospital At Home Team

(as a relative),

Currently my mum is being cared for by the hospital at home team. They are caring and compassionate, outstanding service and every one involved has taken the time to listen to our concerns and reassure my mum. Nothing is too much bother, they have delivered and set up equipment and always check if she has enough medication and if not return with it later. My mum is 87 and says she feels better after they have been, we are very grateful to them and cannot thank them enough for their fantastic care and support. 

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Responses

Response from Jennifer Harrison, Clinical Lead, East Lothian Community Hospital, NHS Lothian 12 months ago
Jennifer Harrison
Clinical Lead, East Lothian Community Hospital,
NHS Lothian
Submitted on 03/05/2023 at 10:49
Published on Care Opinion at 13:34


I am very pleased to hear that you and your Mum had a positive experience with Hospital@Home in East Lothian. We strive to provide high quality person-centred care for all of our patients and it is great to hear from patients and relatives when we have got this right as well as when things have not gone so well. Thank you very much for taking the time to provide us with this feedback.

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