This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Reassuring Physiotherapy service

Posted By JEC55

"Reassuring Physiotherapy service"

About: Pennine Care NHS Foundation Trust Werneth Medical Practice

(as a service user),

Extremely happy!

Supported and excellent service. I self referred and got an appointment within 3wks. I saw Claire at the Werneth Primary Care Centre, which is local with adequate parking. She gave me  a thorough assessment, listended carefully, provided exercises which she then followed up on email, gave me a leaflet and booked me on a lower limb exercise class. 

I then 3wks later attended 3 of 4 classes (I was on a/l looking after my grandchildren for 1 class). The classes were brilliant, a lovely group and the physios very supportive, I was nervous about attending which I needn’t have been as you were encouraged to work within your abilities, and progress further each week. The background music was great, the atmosphere relaxed yet challenging. I came away feeling better strength in my ankle and some extra exercises that I can now confidently do at home.

How lucky I feel to have this opportunity in Oldham a great offer. 

Many thanks to the great team, funders and all concerned. Apparently I am now on an SOS and can call the physio team directly within the next 3 months if any problems, which is a great support and reassurance.

Keep up the good work,

Staff attitude

Staff attitude

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Kirsty Ogden, Patient Feedback Manager, Patient Feedback Team, Pennine Care NHS Foundation Trust 12 months ago
Kirsty Ogden
Patient Feedback Manager, Patient Feedback Team,
Pennine Care NHS Foundation Trust

Submitted on 09/05/2023 at 08:58
Published on Care Opinion at 10:33

Thanks so much for taking the time to post your review. Its great to read that you have had such a positive experience whilst accessing Physio care and treatment and that you have made great progress.

Unfortunately Physiotherapy isn't a service which is provided by Pennine Care anymore ( we are a mental health trust) the service is provided by our amazing colleagues over at Northern Care Alliance. I will forward your lovely feedback over to the team at Northern Care Alliance who I am sure will be delighted to share with Claire.

Thanks once again.

Kind Regards Kirsty - patient feedback team.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k