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"Reassuring Physiotherapy service"

About: Pennine Care NHS Foundation Trust Werneth Medical Practice

(as a service user),

Extremely happy!

Supported and excellent service. I self referred and got an appointment within 3wks. I saw Claire at the Werneth Primary Care Centre, which is local with adequate parking. She gave me  a thorough assessment, listended carefully, provided exercises which she then followed up on email, gave me a leaflet and booked me on a lower limb exercise class. 

I then 3wks later attended 3 of 4 classes (I was on a/l looking after my grandchildren for 1 class). The classes were brilliant, a lovely group and the physios very supportive, I was nervous about attending which I needn’t have been as you were encouraged to work within your abilities, and progress further each week. The background music was great, the atmosphere relaxed yet challenging. I came away feeling better strength in my ankle and some extra exercises that I can now confidently do at home.

How lucky I feel to have this opportunity in Oldham a great offer. 

Many thanks to the great team, funders and all concerned. Apparently I am now on an SOS and can call the physio team directly within the next 3 months if any problems, which is a great support and reassurance.

Keep up the good work,

Staff attitude

Staff attitude

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Responses

Response from Kirsty Ogden, Patient Feedback Manager, Patient Feedback Team, Pennine Care NHS Foundation Trust 2 years ago
Kirsty Ogden
Patient Feedback Manager, Patient Feedback Team,
Pennine Care NHS Foundation Trust
Submitted on 09/05/2023 at 08:58
Published on Care Opinion at 10:33


Thanks so much for taking the time to post your review. Its great to read that you have had such a positive experience whilst accessing Physio care and treatment and that you have made great progress.

Unfortunately Physiotherapy isn't a service which is provided by Pennine Care anymore ( we are a mental health trust) the service is provided by our amazing colleagues over at Northern Care Alliance. I will forward your lovely feedback over to the team at Northern Care Alliance who I am sure will be delighted to share with Claire.

Thanks once again.

Kind Regards Kirsty - patient feedback team.

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