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"My ongoing treatment for rheumatoid arthritis."

About: Altnagelvin Area Hospital / Rheumatology

(as the patient),

I've been regularly attending the infusion unit in Altnagelvin Hospital in Derry/Londonderry every eight weeks for some years now as I suffer from rheumatoid arthritis. I'm always struck by how kind and pleasant the staff there are, and how efficiently - and patiently they deal with everyone, even when they are clearly very busy.

A regular hospital appointment can be something of a chore, but not here; there is always a pleasant atmosphere and some chat or a joke to be had. It makes such a difference to me and obviously other patients, and it is all on a first name basis. I thought it only fair to register my comments, as a way of saying Thank you for all your thoughtfulness and attentiveness over the years. It has not gone unnoticed and is very much appreciated. You are angels.

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Responses

Response from Anna Laura Gallagher, Infusion Unit Staff Nurse, Acute Services Altnagelvin, Western Health and Social Care Trust 2 years ago
Anna Laura Gallagher
Infusion Unit Staff Nurse, Acute Services Altnagelvin,
Western Health and Social Care Trust
Submitted on 25/04/2023 at 12:34
Published on Care Opinion at 13:06


Good morning Elizabeth,

many thanks for your kind words and appreciation to all the staff here in the Infusion Unit. We greatly appreciate your feedback and will continue to strive to provide high standard of care and patient satisfaction.

On behalf of all the team

Kind regards

Laura Gallagher, (SN and Care Opinion Responder)

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