"Assured and comfortable"

About: St Andrews Community Hospital / Urology St Andrews Community Hospital Urology KY16 9LG

Posted by Happiness is Bliss (as a service user), 2 years ago

I was seen by Audrey for urology hormone therapy service at St Andrews and like all your staff she was superb. Gave me my injection and answered all my questions.
I feel so assured and comfortable and look forward to any further treatment 👍

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Pauline Hope

Clinical Nurse Manager, Planned Care Directorate,

NHS Fife

Submitted on 24/04/2023 at 07:31

Published on Care Opinion at 07:31

Dear Happiness is Bliss,
My name is Pauline Hope and I am the Clinical Nurse Manager for Urology. Thank you for taking the time to share your story. Your comments are lovely to read and I shall ensure Audrey and all the staff are informed.
Audrey will be very pleased that she was able to answer all your questions and how you felt assured and comfortable.
Thank you again it is very heart warming to read.
Kind regards
Pauline

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Lynn Barker

Director of Nursing, HSCP Nursing Directorate,

Health & Social Care Partnership

Submitted on 24/04/2023 at 10:24

Published on Care Opinion at 10:24

Dear Happiness is Bliss,
Many thanks for taking the time to let us know about your experience and that you felt assured and comfortable. This is great to hear, and as Pauline states we will ensure Audrey know about your feedback.
Best Wishes,

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