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A credit to the Ambulance Service

Posted By Hamilton2023

"A credit to the Ambulance Service"

About: Scottish Ambulance Service / Emergency Ambulance

(as the patient),

I took unwell at work and my colleagues phoned the emergency service, who allocated an ambulance crew.

They were amazing !!!

They arrived within 10 minutes of the call .

The crew consisted of Rebekah,Geraldine and Laura (Paramedic student) from Hamilton station.

They were a credit to the Ambulance Service  demonstrating care and compassion .They reassured me and my colleagues and eased the anxiety that we all had.

They all had an exceptional  manner and provided a first class service.

I am extremely grateful to all 3 of them and wish to thank them for looking after me so well.

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Responses

Response from David King, Patient Experience Coordinator, Corporate Affairs, Scottish Ambulance Service 2 years ago
David King
Patient Experience Coordinator, Corporate Affairs,
Scottish Ambulance Service

Submitted on 20/04/2023 at 13:25
Published on Care Opinion at 13:25

Dear Hamilton2023

Thank you for sharing your story. It must have been a ery worrying time for you and your colleagues.

If you would like me to pass on your kind words to the crew that attended may I ask that you contact our Patient Experience Team at sas.feedback@nhs.scot with your name, Care Opinion name and the date and address we attended.

I do hope you are feeling better.

Kindest regards

David

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