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"The Podiatry Service in Redruth & Truro Hospital"

About: Camborne Redruth Community Hospital

The Podiatry Service had to rearrange my appointment for Nail Surgery at short notice last week due to unforeseen circumstances. They were able to offer me another appointment in the same week which I felt was very considerate of them. When I attended the appointment which was rearranged at Truro Health Park the care I received during the appointment (considering I was quite anxious and upset) was exemplary. It really helped that the Podiatrist had a member of staff with them who could assist with giving me reassurance. I am very aware of the difficult time that the NHS is experiencing at present and the pressures on staff and services but the staff that are working in Podiatry and on Reception in both Redruth and Truro Health Park are brilliant.

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Responses

Response from Becky Lewis, Patient Experience Officer, Patient Experience Team, Cornwall Partnership NHS Foundation Trust 2 years ago
Becky Lewis
Patient Experience Officer, Patient Experience Team,
Cornwall Partnership NHS Foundation Trust

Support the Patient Experience Manager in responding to and working with patients to review care.

Submitted on 19/04/2023 at 08:56
Published on Care Opinion at 08:56


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Dear User

Thank you for providing feedback regarding the podiatry service, they are very pleased to hear that you felt supported during your surgery. We hope you are recovering well.

Many thanks

Becky

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