Care Opinion

New Victoria Hospital- gynocology clinic nurses

Posted By katie368

"New Victoria Hospital- gynocology clinic nurses"

About: New Victoria Hospital / Gynaecology Clinic

(as the patient),

I attended Clinic H to have my prolapse treated. I was quite nervous beforehand but Heather and Jenna really put me at ease with their kind and knowledgeable treatment. They explained everything in great , very clear detail and were so gentle that I felt no discomfort whatsoever. 

I can honestly say that my fears were totally dissipated and I would recommend Heather and Jenna to all prospective patients!

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Responses

Response from Lesleyann O'Donnell, Senior Charge Nurse, Urogynaecology, NHS Greater Glasgow and Clyde about a year and a half ago
Lesleyann O'Donnell
Senior Charge Nurse, Urogynaecology,
NHS Greater Glasgow and Clyde

Submitted on 25/04/2023 at 10:00
Published on Care Opinion at 10:00

Hi Katie368,

Thank you for taking the time to give us your feedback about your experience within the urogynaecology department Clinic K In the New Victoria Hospital. I have passed the information onto Heather and Jenna and they are very grateful for your feedback. We always try and make patients feel at ease as we understand how nervous it can be for patients to attended the urogynaecology department.

Lesleyann O'Donnell

Clinic K

Urogynaecology/Mesh Staff Nurse Specialist

New Victoria Hospital

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Response from Isabel Traynor, Clinical Services Manager, Maternity, NHS Greater Glasgow & Clyde about a year and a half ago
Isabel Traynor
Clinical Services Manager, Maternity,
NHS Greater Glasgow & Clyde

Submitted on 25/04/2023 at 10:15
Published on Care Opinion at 10:15

Dear Katie368

Thank you for sharing your feedback on Care Opinion.

Thank you very much for commenting on how well Heather and Jenna looked after you at your recent appointment at the gynaecology clinic at the New Victoria Hospital.

I have shared your feedback with Senior Charge Nurse Karen Nicolson and all of the nurses involved. They are delighted to receive this.

Best wishes

Isabel Traynor

Lead Nurse, Gynaecology

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