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"Happy with care"

About: Craigavon Area Hospital / Elective admissions (CEAW) 4 south

(as a staff member posting for a patient/service user),

I came to the hospital at 7:30 in the morning, I was waiting outside the ward on the seats for a long time before a member of staff approached me. I'm happy with the care I have received on the ward its been very good, I've no complaints. The ward itself is clean and I feel comfortable here as I have a lot of room to myself and the staff are friendly. The only thing I think could be improved is the food as it just isn't nice, I've  had breakfast this morning the toast was cold and so was the tea. 

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Responses

Response from McClenaghan Nichola, Ward Manager Elective Admission Ward, Surgery and Clinical Services Directorate, Southern Health and Social Care Trust 2 years ago
McClenaghan Nichola
Ward Manager Elective Admission Ward, Surgery and Clinical Services Directorate,
Southern Health and Social Care Trust
Submitted on 19/04/2023 at 15:24
Published on Care Opinion at 15:24


Thank you for taking the time to give this great feedback on your recent hospital admission to Elective admissions ward.

As Ward Sister for EAW, I would like to thank you for your very kind words about the care you have received. I will ensure your feedback is shared with the Team.

I hope you make a full recovery.

Many thanks

Nichola McClenaghan

Ward Sister

Elective Admission Ward

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